Item Support Policy

Item support is a service provided by us. Having support for your purchased item means that we will be available to you, the buyer, to iron-out any potential issues you have in using our item.

What’s included in item support

  • The item support period
  • Answering questions about how to use the item
  • Answering technical questions about the item (and included third party assets)
  • Help with defects in the item or included third party assets
  • Item updates to ensure ongoing compatibility and to resolve security vulnerabilities

What’s not included in item support

  • Item customization
  • Installation of the item
  • Hosting, server environment, or software
  • Help from authors of included third party assets

What’s included in all item purchases

  • Updates to ensure the item works as described and is protected against major security concerns
  • Included version updates for all items
  • Fair-use, and other details

Click Here To Read Policy on ThemeForest